Privacy Policy
Effective Date: [06/07/2025]
This Privacy Policy describes how Tidalwave Spectra (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tidalwavespectra.com (the “Site”), or otherwise communicate with us. By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you visit or interact with our website, place an order, subscribe to our newsletter, or contact us directly. This information may include:
- Name
- Shipping & billing addresses
- Email address
- Phone number
- Payment information (processed securely via our payment processor; we do not store credit card numbers)
- Order history
- IP address, device information, and browser data
- Customer service inquiries and correspondence
2. How We Use Your Information
We use your information to:
- Process transactions and fulfill orders
- Provide customer service & support
- Send you order confirmations, shipping updates, and notifications
- Communicate with you about products, services, offers, and promotions (with your consent)
- Improve and optimize our website, products, and services
- Detect and prevent fraud or misuse of our website
3. Sharing Your Information
We only share your personal information as necessary to fulfill orders and operate our business. This may include sharing with:
- Payment processors (e.g., PayPal, Stripe)
- Shipping & logistics providers
- Email marketing platforms (with your consent)
- Service providers that help us operate our website and manage customer data (e.g., Odoo ERP)
We do not sell or rent your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to understand browsing behavior, personalize your experience, and analyze website traffic. This helps us:
- Maintain your shopping cart
- Remember your preferences
- Measure marketing performance
- Improve website usability
You may manage your cookie preferences via your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, tax, and accounting requirements.
6. Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.
7. Your Rights & Choices
You may request to:
- Access, update, or correct your personal data
- Delete your data, subject to certain legal obligations
- Opt out of promotional emails (unsubscribe link provided in every marketing email)
To exercise any of these rights, please email us at tidalwavespectra@gmail.com.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other legal, operational, or regulatory reasons. Updated policies will be posted to this page with a revised “Effective Date.”
11. Contact Us
Questions about these Terms should be sent to:
📞 (727) 262-6946
📍 7137 58th St N, Pinellas Park, FL 33781